Privacy Policy

Data controller

HellSpin New Zealand is responsible for personal information processed on this information website.

Website: this website's address
Email: support address

The controller determines the purposes and means of processing personal information on this website. Contact details for the person responsible for privacy matters can be requested using the email address provided.

Who this policy applies to

This policy applies to visitors and users of HellSpin New Zealand, particularly those reading information, comparisons, descriptions, guides or bonus information, following affiliate links, choosing cookie settings or contacting us by email.

This policy does not apply to external websites, gambling operators, bookmakers, payment providers, KYC services or other third-party platforms to which we link.

Information we process

We process only information that is necessary or justified for this website's operation, security, analysis, improvement, affiliate attribution, communication or legal protection.

• IP address or truncated IP address;
• date and time of access;
• pages and files visited;
• referring URL;
• browser type and version;
• operating system and device type;
• language settings;
• HTTP status codes, security logs and error logs.

We may process analytics information to understand how content is used. This may include pages visited, session duration, click paths, scroll depth, approximate region, device information and interactions with links, tables or buttons.

If the website uses cookies or similar technologies, we may process information about cookie choices, consent status, the time consent was given or refused, browser details and selected categories.

When you follow an affiliate link, an affiliate identifier, referral ID, click time, landing page, affiliate link, campaign parameters and technical information may be processed to attribute the click to an affiliate programme.

If you contact us, we may process your name or alias, email address, subject, message content, technical metadata and information you provide voluntarily. Do not send us sensitive information, KYC documents, payment details, passwords or operator account details.

Information we do not process

HellSpin New Zealand is not a gambling operator and does not process information normally handled directly by casinos or bookmakers.

• passwords for casino or sports betting accounts;
• KYC documents for operator accounts;
• identity documents for opening an account with an operator;
• deposit or withdrawal details held by gambling operators;
• gameplay or betting history in an operator account;
• casino or bookmaker account balances;
• payment card or banking details for gambling transactions;
• external operators' verification decisions.

If this information is provided to an external operator, its processing is subject to that operator's privacy policy, terms, KYC, AML and payment rules.

Purposes of processing

• providing and operating the website;
• technical security and preventing abuse;
• error monitoring and maintenance;
• measuring website use;
• improving content, structure and user experience;
• managing cookie consent;
• affiliate tracking and commission attribution;
• responding to contact enquiries;
• documenting legally relevant events;
• protecting against spam, bots, fraud or security attacks.

Legal basis for processing

For New Zealand users, the Privacy Act 2020 and its information privacy principles apply where the website's activities fall within their scope. They govern collection, use, security, access, correction, retention and disclosure. The following GDPR grounds describe additional requirements only where GDPR applies; they are not presented as New Zealand statutory provisions.

• Article 6(1)(f) GDPR, where applicable: legitimate interests in server logs, security, preventing abuse, error monitoring, basic audience measurement, affiliate accounting and website improvement;
• Article 6(1)(a) GDPR, where applicable: consent for non-essential cookies, analytics cookies, marketing cookies and selected tracking technologies where required;
• Article 6(1)(b) GDPR, where applicable: pre-contractual or contractual steps when a user contacts us and expects a response;
• Article 6(1)(c) GDPR, where applicable: a legal obligation where information must be processed to comply with legal requirements.

Storing information on a device or accessing it may also be subject to other applicable privacy and communications rules. Polish telecommunications and ePrivacy provisions are not automatically applicable in New Zealand. Where the Privacy Act applies, we must meet the relevant notification requirements for direct and indirect collection.

Cookies and similar technologies

This website may use cookies, pixels, local storage, tags, scripts or similar technologies. They may be necessary to operate the website or optional for analytics, preferences or affiliate tracking.

Essential cookies are required for technical operation, such as security, recording consent, load balancing or basic functions.

Analytics cookies help us understand how visitors use the website. They may collect information about page views, clicks, session duration and the technical environment.

Marketing and affiliate cookies may attribute affiliate-link clicks, measure campaigns, verify commissions or assess the effectiveness of affiliate content.

Preference cookies may store language, region, consent status or display options. More information is available in the Cookie Policy.

Affiliate links and external platforms

This website contains links to external gambling, casino, payment, information or affiliate websites. When you follow an external link, you leave HellSpin New Zealand.

The relevant operator's privacy policies, cookie rules, terms, bonus conditions, KYC, AML, payment and player-protection rules apply from that point.

We do not control how operators register users, verify identity, process payments, award bonuses, close accounts, review withdrawals or monitor gambling activity.

HellSpin New Zealand may receive an affiliate commission when a user visits an operator through our links. Such commission is not an encouragement to breach local law, age restrictions or personal responsible-gambling limits.

Recipients and processors

We may disclose personal information to service providers or recipients where necessary for the purposes described.

• hosting providers;
• content delivery networks;
• security and anti-spam services;
• analytics providers;
• cookie consent management providers;
• email or contact-form providers;
• affiliate networks and tracking partners;
• technical maintenance providers;
• legal or compliance advisers;
• authorities or courts where required by law.

International disclosures

Some providers or partners may be outside New Zealand. Information may therefore be disclosed to countries with different privacy protections. Where the Privacy Act 2020 applies, overseas disclosures must meet information privacy principle 12 where relevant.

Appropriate safeguards may include comparable legal protections, contractual safeguards or another permitted basis. If relying on informed authorisation for a disclosure without comparable safeguards, the person must be expressly told about that limitation. European Commission adequacy decisions and standard contractual clauses remain relevant only where the applicable legal framework requires or recognises them; they are not a substitute for assessing New Zealand requirements.

Retention period

We retain personal information only for as long as needed for the relevant purpose or required by law.

• server logs are normally retained for a limited period, unless a security review requires longer retention;
• cookie consent information is retained for as long as needed to document the choice;
• analytics information may be retained for longer in aggregated or anonymised form;
• contact enquiries are retained for the time needed to handle them, follow up or maintain legal records;
• affiliate tracking information may be retained for accounting, preventing abuse, evidence or affiliate programme requirements.

After the relevant retention periods, information is deleted, anonymised or retained only to the extent permitted by law.

Security

We use reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

Measures may include access restrictions, secure connections, logging, security monitoring, updates, backups and provider reviews. However, no website or internet transmission can guarantee absolute security.

Your rights

Where the New Zealand Privacy Act 2020 applies, you have rights to request access to and correction of personal information and to complain about privacy concerns. Other rights listed below depend on the applicable legal framework; GDPR rights are not automatically New Zealand rights.

• request access to your information;
• request correction of inaccurate information;
• request deletion where the applicable law provides this right;
• request restriction of processing where the applicable law provides this right;
• request data portability where the applicable law provides this right;
• object to processing based on legitimate interests where the applicable law provides this right;
• withdraw consent for future processing where consent is the basis relied upon;
• make a complaint to the competent privacy authority.

To exercise applicable rights, contact us through the support address. Before acting on a request, we may ask for information needed to verify your identity.

Privacy authority

Users in New Zealand can raise privacy concerns with the Office of the Privacy Commissioner. Where GDPR applies, users may also have rights to complain to the competent EEA supervisory authority.

We encourage you to contact us first if your question concerns this information website and the matter can be clarified promptly.

Age restriction and gambling context

This website is intended for adults. We do not direct content at minors and do not intend to knowingly process children's information.

The content concerns gambling and casino-related subjects. Users should observe local laws, age restrictions and responsible-gambling principles.

Independence and external operators' responsibility

HellSpin New Zealand does not control external operators' activities. We do not make KYC, payment, bonus, withdrawal or account closure decisions.

Each external operator is responsible for its own data processing, terms, licences, security, player protection and legal compliance. Users should read the operator's documents before registering or depositing.

Changes to this Privacy Policy

We may update this Privacy Policy when website functions, providers, legal requirements or data-processing practices change.

The current version will be available on this page with its last updated date.

Contact

Privacy questions may be sent to:

HellSpin New Zealand
Website: this website's address
Email: support address